Privacy Policy
At The Legend Of Spices, we are committed to protecting your privacy and ensuring a safe and secure experience whenever you interact with us. This Privacy Policy explains how we collect, use, store, safeguard, and share your personal information when you visit our website, use our mobile app, or place an order through our platforms or authorized partners.
1. Information We Collect
We collect the following types of information:
1.1 Personal Information
When you place an order, sign up, or engage with our platform, we may collect:
Full name
Phone number
Email address
Delivery address
Billing address
Location details
Payment-related details (processed securely via third-party gateways)
1.2 Non-Personal Information
Device type
Browser information
IP address
Cookies and tracking data
App usage data
Time spent on pages
Preferences and interaction history
1.3 Payment Information
We do not store credit/debit card or UPI details.
All financial transactions are processed securely by trusted third-party payment providers.
2. How We Use Your Information
We use the information collected to:
Process and deliver your orders
Communicate order updates, confirmations & delivery notifications
Improve our food quality, packaging, and customer experience
Enhance website/app functionality
Detect and prevent fraud or unauthorized activities
Send offers, discounts, and promotional messages (only if you opt-in)
Improve customer support and resolve complaints
3. Cookies & Tracking Technologies
We use cookies, pixels, and similar technologies to:
Enhance user experience
Remember your preferences
Enable faster login
Personalize offers and recommendations
Analyze website/app performance
You can disable cookies through your browser settings, but some features may not function properly.
4. Sharing of Information
We do not sell or rent your personal information.
We may share information only in the following cases:
4.1 Delivery Partners
To ensure successful delivery, we share:
Name
Phone number
Delivery address
4.2 Payment Gateways
To complete transactions securely.
4.3 Service Providers
For analytics, SMS delivery, email communication, or administrative purposes.
4.4 Legal Compliance
We may disclose information if required to:
Protect legal rights
Comply with government regulations or law enforcement
Prevent fraud, abuse, or security threats
5. Data Protection & Security
We use advanced security measures to protect your personal information, including:
Encrypted communication channels
Secure servers
Multi-layer firewalls
Access restriction to authorized personnel only
However, no online platform is 100% secure.
You agree that you use our services at your own risk.
6. Data Retention
We retain your information only as long as necessary for:
Order processing
Legal purposes
Improving service quality
Customer support
You may request deletion of your data at any time (see Section 10).
7. Third-Party Links
Our platform may contain links to:
Delivery aggregators
Payment gateways
Social media pages
We are not responsible for their privacy practices.
Please review their policies separately.
8. Children’s Privacy
Our services are not intended for children under 13 years.
We do not knowingly collect data from minors under this age.
9. Marketing & Communication
You may receive:
Order updates
Account notifications
Promotional offers (only if opted-in)
You may unsubscribe from promotional messages at any time via:
Email unsubscribe link
SMS STOP option
Contacting customer support
10. Your Rights
You have the right to:
Access your personal information
Update or correct your information
Request account deletion
Opt-out of marketing communication
Withdraw consent (where applicable)
To exercise these rights, contact us at:
📧 info@thelegendofspices.in
📞 +91 9211949037
11. Changes to This Privacy Policy
We may update or modify this Privacy Policy from time to time.
The updated version will be posted with a revised “Last Updated” date.
Continued use of our services after changes means you accept the updated policy.
